Privacy Policy

Effective Date: 01/01/2026
Last Updated: 01/01/2026

Palm Breeze Maids (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, book services, or otherwise interact with us.

If you have any questions about this Privacy Policy, please contact us at:

Palm Breeze Maids
Email: info@palmbreezemaids.com
Phone: 442-282-3604
Website: palmbreezemaids.com

1. Information We Collect

We may collect personal information you voluntarily provide to us, as well as certain information automatically collected through your use of our website.

Information you provide to us

This may include:

Your name
Email address
Phone number
Home or service address
Booking details
Cleaning preferences or special instructions
Billing information
Any information you submit through contact forms, quote requests, or booking forms

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

IP address
Browser type
Device type
Pages visited
Date and time of access
Referring website
Cookie and usage data

2. How We Use Your Information

We may use your information to:

Provide and manage cleaning services
Schedule appointments and send confirmations or reminders
Respond to inquiries and customer support requests
Process payments
Improve our website, services, and customer experience
Send updates, promotions, or service-related communications
Maintain records for business, tax, legal, and operational purposes
Detect, prevent, or address fraud, abuse, or security issues

3. How We Share Your Information

We do not sell your personal information for money.

We may share your information with trusted third parties only when reasonably necessary to operate our business, including:

Payment processors
Booking and scheduling software providers
Website hosting or technology providers
Email or communication service providers
Independent contractors or subcontractors performing services on our behalf
Government agencies, law enforcement, or other parties when required by law

California law gives consumers rights related to personal information collected by covered businesses, including rights to know, delete, correct, and opt out of certain sale or sharing activities.

4. Payment Information

Payments may be processed through a third-party payment processor, such as Stripe or another secure provider. We do not store your full credit card or debit card number on our own servers. Payment information submitted during booking or billing is handled through the payment processor’s secure systems.

Your payment method may be stored securely by our third-party processor for future charges related to booked services, cancellations, late cancellation fees, or recurring cleanings, if applicable.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality
Understand how visitors use our website
Save preferences
Measure ad performance
Support remarketing or advertising campaigns

You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information.

You may request that we:

Provide access to certain personal information we have collected about you
Correct inaccurate personal information
Delete certain personal information
Inform you about the categories of personal information we collect and how we use it
Honor applicable opt-out rights where required by law

California’s privacy laws require covered businesses to give consumers certain notices and honor qualifying requests, including rights to know, delete, correct, and opt out of certain sale or sharing of personal information.

To submit a privacy request, contact us at:
info@palmbreezemaids.com

We may need to verify your identity before completing certain requests.

9. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These rights can include:

The right to know what personal information we collect, use, disclose, and retain
The right to request deletion of certain personal information
The right to request correction of inaccurate personal information
The right to opt out of the sale or sharing of personal information, if applicable
The right not to be discriminated against for exercising your privacy rights

The California Privacy Protection Agency and the California Attorney General publish current consumer-rights guidance and regulations for these requirements.

Because Palm Breeze Maids is a small local service business, some California privacy-law obligations may not apply unless legal thresholds are met. This policy is intended to provide transparency and a clear explanation of our data practices.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Federal COPPA rules apply to operators of sites directed to children under 13, or operators with actual knowledge they are collecting personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us and we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us: